HEALTH UPDATE

THURSDAY 7TH OCTOBER 2021
We are thrilled to announce that after reaching the NSW 70% double vaccination target we are able to reopen our indoor facilities this Monday, 11 October!

There is a lot of detailed advice and things to be aware of before Monday, so we’ve put all the details about our reopening below. As we’ve learned, Government advice can change quickly, so visit this page often to make sure you always have the latest advice.

Here is what you need to know so far:
  • We are safe
    We have been hard at work updating out COVID safe plans and making sure your facility is sparking clean and ready for your return.
  • We are vaccinated
    Every team member you meet will have been double jabbed.
  • Reduced Hours
    We will have reduced hours for the first week. We will be open from 7am to 8pm then we will change it to 5am to 8pm from 18th October.
  • Our pools open on Monday
    From Monday we will be open for lap swimming and Aqua classes. Please be aware that it takes some time to heat up a swimming pool. The pool is colder than normal due to maintenance issues however we are getting this fixed mid next week. 
  • Our aqua classes are back from Monday, 18th October
    There will be a few less classes initially but this will ramp up as our team is cleared to return to work. Please note there will be a maximum of 20 participants per area. We expect demand to be high for places, so as a courtesy to fellow members please remember to cancel out of classes if you cannot attend. Bookings will be available from 5pm on Friday, 15th October.
  • Swimming Lessons are coming soon
    Swimming Lessons will resume from next Saturday 16 October.
    The first swim school direct debit will not be until Friday 22 October. If you need to cancel out of swimming lessons please do so here no later than midnight, 18 October. If we are unable to run your child’s lesson due to staff availability we will reach out to you separately.
  • Squad Lessons
    New Squad Coach coming. When we have more details we will reach out to you!
  • You will need to be fully vaccinated to enter the centre
    This is important. Everyone aged 16 years and over must have had both shots of your COVID-19 vaccine to enter our facilities. Please show proof at entry. This includes both using the facility and accompanying children to swimming lessons.
  • Memberships will be active
    Membership will be reactivated for free from Monday, 11 October.
    We’re not going to recommence membership payments right away. We want you to come back and make sure you feel safe. We also want to give you some time to be ready to return. Your first direct debit will be on Friday, 22 October.
  • You can suspend your membership
    If you’re not fully vaccinated or you don’t feel ready to return you can access a one-time free suspension from now until 01 December 2021. Your membership will then be reactivated on the 1st of December. To take up this suspension please click here no later than midnight, 18 October.
    • If you wish to suspend beyond the 1st of December you will need to request a new suspension and it will be subject to our normal suspension terms and conditions.
  • You can cancel out of Swimming Lessons
    If you’re not fully vaccinated and you have a child enrolled in swimming lessons you will need to make arrangements for a fully vaccinated adult to accompany them to their lessons. Alternatively you can cancel out of classes. Unfortunately we cannot hold places and therefore we will not be able to guarantee your child a spot in the program when you become vaccinated or when restrictions ease.
    If you need to cancel out of swimming lessons please do so here no later than midnight, 18 October.
  • Checking In
    It is a requirement to check in on the NSW QR Code. Please show your Green Tick to staff at entry.
  • Mask Wearing
    All members and guests over the age of 13 will be required to wear a mask while in the Centre unless you are swimming or are doing strenuous exercise.
  • Good Hygiene
    Social distancing and hygiene measures must be adhered to when visiting the Centre.
  • Stay home if you are unwell
    If you are unwell; or if you are not permitted to attend under the current health orders, please do not attend.
  • Follow Team Member Advice
    All members and guests are required to follow the direction of our staff or any law enforcement officer.
  • Be Kind
    This is a challenging time for all our customers and staff. We kindly request that you are patient with team members and fellow facility users alike as we all adjust to this new normal

We appreciate that this is a lot to cover. We will update this page with any additional advice as soon as it becomes available. If you have any queries or concerns please contact us at mosman@bluefit.com.au

The team at Mosman

WEDNESDAY 22ND SEPTEMBER 2021

There is light at the end of the tunnel! The NSW Roadmap has outlined that once the state reaches 70% of the double dose, swimming pool facilities can open the following Monday to those that are fully vaccinated! This is currently scheduled to occur on October 11th.

When we have confirmation of a reopening date we will reach out to you. In the meantime, we have linked a few great ways to keep you and your family active while at home, we hope you enjoy it! You can view more of these workouts, lessons, activities and more on our BFit @ Home website here.

FRIDAY 20TH AUGUST 2021

As per this week’s announcement, we will remain closed due to the NSW Government stay at home orders being extended.

We miss you, and we can’t wait to invite you back into the Centre, but we know these orders are in place to keep our community safe.

We anticipate reopening at the end of September. In the meantime, we have linked a few great ways to keep you and your family active while at home, we hope you enjoy it! You can view more of these workouts, lessons, activities and more on our BFit @ Home website here.

 If you have further questions you can contact us at mosman@bluefit.com.au.

WEDNESDAY 28TH JULY 2021

As per this week’s announcement, we will remain closed due to the NSW Government stay at home orders being extended.

We miss you, and we can’t wait to invite you back into the Centre, but we know these orders are in place to keep our community safe.

We anticipate reopening on Saturday 28th August 2021. In the meantime, we have linked a few great ways to keep you and your family active while at home, we hope you enjoy it! You can view more of these workouts, lessons, activities and more on our BFit @ Home website here.

 If you have further questions you can contact us at mosman@bluefit.com.au.

BODY COMBAT

with Roman & Silvia

KIDS SPORTS

with Tommy & Jamie

BARRE

with Izzy

STRIKE FOOTBALL

with Alexi

FX30

with Scott

BLUEFIT SWIMMING

at home drills

WEDNESDAY 14TH JULY 2021
Sydney Lockdown Extended 

As per today’s announcement, we will remain closed due to the NSW Government stay at home orders being extended.

We anticipate reopening on Saturday, 31st July 2021.

WEDNESDAY 7TH JULY 2021
Sydney Lockdown Extended for Another Week

As per today’s announcement, we will remain closed due to the NSW Government stay at home orders being extended.

We miss you, and we can’t wait to invite you back into the Centre, but we know these orders are in place to keep our community safe.

We anticipate reopening on Saturday 17 July 2021.

Just a reminder to everyone that all memberships, swimming lessons and kids sports lessons have been put on complimentary suspension and will remain on hold without charge until such time as we can reopen.

Payments made in advance of the closure are being held for you and will be credited in the next payment period after reopening. No action is required by you, and all enrolments made before the lockdown remain secure.

Don’t forget that during the closure, you can still enjoy your favourite group fitness class and access plenty of fun activities for the kids to do via our online platform BFit@home. Click here to access our virtual health & fitness site.

As always we will closely monitor the situation and provide further updates if required. In the meantime, should you have any specific questions relating to the closure, please email us at mosman@bluefit.com.au

Stay safe, and we look forward to seeing you back in the Centre soon!

Mosman Swim Team

SATURDAY 26th JUNE 2021

In line with the directions issued by the NSW State Government, we will be closed from 6pm on Saturday, 26 June, with a view to re-opening on Saturday morning, 10th July 2021.

During the closure, we will be unable to operate our Learn to Swim program. For those customers with lessons scheduled during the week, we’ve placed a credit on your account. No action is required on your behalf. 

Learn to Swim lesson days and times in the program will remain secure for the reopening of the facility.

All applicable memberships will automatically be suspended for the duration of the lockdown and a credit will be placed on your account for these days if required. Once again, no further action is required. As customer accounts were debited before the announcement these credits will take effect in the next debiting period.

Any Group Fitness class bookings will not proceed, you may notice that you are removed from those classes during the closure period.

During the closure, you can still enjoy your favourite group fitness class and access plenty of fun activities for the kids to do via our online platform BFit@home. Click here to access our virtual health & fitness site.

We appreciate this is an emerging situation and will provide further updates if required. In the meantime, should you have any specific questions relating to the closure, please email us at mosman@bluefit.com.au

Stay safe, 
Mosman Swim Centre Team

WEDNESDAY 23RD JUNE 2021

We wanted to provide you with an update following today’s announcement. The following changes will be in place from 4PM today, Wednesday 23 June 2021.

New Restrictions are below:

  • All rooms are at a capacity of 1 person per 4 square meters.
  • Class sizes have been reduced to a max of 40 people or 20 people on either side of a line down the middle of the pool.
  • We encourage all staff, members and guests to comply with the advice from NSW Health and wear a mask at all times when in the centre. We however do not enforce the wearing of a mask where doing so jeopardises the individual’s health or safety.
  • Staff and children in the aquatic environment will not need to wear a mask.

Please note: There may be changes to the regular aquatic fitness timetable over this time and we may not be able to accommodate some existing class bookings.

Important things that you need to be aware of:

  • It is a condition of entry that casual visitors check in using our check-in system.
  • You still need to use your BlueFit member card to enter the facility and check-in at reception.

Thank you for your continued support. We look forward to seeing you again!

FRIDAY 29TH JANUARY 2021
Following the announcement by the NSW Government, masks are no longer compulsory for our reception staff from Saturday, 30th January 2021.
 
Monday 23rd November 2020

After the COVID storm and months of construction, we have an opening date for the Mosman Swim Centre!

The public will have access to the pool from Friday 27th November with LTS and our Aqua programs returning November 30th.

For all information regarding the BlueFit Swimming Learn To Swim program please click here and view our aqua timetable here.

Wednesday 18th November 2020

Our pool has water!

We are in the process of filling up our pool and getting ready to reopen. Learn to Swim classes will be resuming on November 30th. Please refer to our recent communication sent via email regarding your classes.

The Squad kids will also love our new starting blocks which were installed over the break. Our newly renovated centre is looking amazing and we are excited to have you all back on site soon!

Tuesday 17th November 2020

We are excited to now announce that in line with the re-opening of Mosman Swim Centre, swimming lessons will recommence on Monday 30th November with the first debit on Friday 4th December for the 2 week period following. 

For existing families with a booking when the centre closed in March, we have held your same spot in the program.

If you are not ready to return just yet, please click here to complete your cancellation request. Please note, If we do not hear from you, we will assume you are returning from November 30th when we return,

As a critical part of re-opening, we have implemented a number of COVID safe measures. For more information about our health & hygiene policies please click the link here. We look forward to teaching you again! 

Tuesday 20th October 2020

The Mosman renovations have ramped up over the last couple of weeks, with the tiles starting to be put up around the venue and they are looking great.

Finishing touches will be made over the next few weeks and we are looking forward to an open date in Mid – Late November. We can’t wait to see you all back in our upgrade centre ready for a busy summer!

Friday 25th September 2020

Works to renovate the Mosman Swimming Pool continue to progress well and are on track for an opening in early to mid-November. We look forward to welcoming you back to a freshly renovated centre then.

Tuesday 14th July 2020

Work has begun on the Mosman pool renovation! The pool has been drained, checked and a lot of the pool deck tiles have been removed. The changing rooms have also been stripped out ready for the new fit-out to begin.

Works are on track and we are looking forward to reopening with a fantastic facility with brand new upgraded changing facilities and pool surrounds.

Thursday 18th June 2020

Earlier last month BlueFit in partnership with Mosman City Council re-scheduled capital works to occur in November to occur during this winter. We are excited to confirm the works will continue tomorrow, Friday 19th June 2020 and we are aiming for a re-opening in September 2020 if all goes to plan.

We will continue to keep you updated on the works through our website and email. Looking forward to seeing you then!

Thursday 28th May 2020

We hope you’re all doing well during this time. Whilst the NSW Government is slowly lifting restrictions and we may soon open on limited services, the Mosman City Council are using the closure / restricted period as an opportunity to complete some capital works projects onsite.

These were originally scheduled by council in partnership with BlueFit for November to January, however with many staff covered by JobKeeper, we feel the right decision has been made to bring them forward. We’ll keep you updated during the works, which will include change room renovations and re-tiling throughout the venue. We hope to be open in September or October this year.

Monday 25th May 2020

Due to government restrictions on public indoor swimming pools in New South Whales, we remain closed at the moment. We’re aware some services may be permitted, however we need to both ensure the facility can operate viably, and that we have taken into account planned capital works. We will keep you updated.

SUNDAY 22nd march 2020
FACILITY CLOSURE

As of 12pm Monday 23rd March, Mosman Swim Centre will close until further notice. All class payments and memberships will be put on hold and visit passes will be extended by 12 months. We’d like to thank the amazing team that bring you the services you love, this will be a difficult time for them and their families. We look forward to seeing you all again when we reopen

 

Thursday 28th May 2020
Thursday 28th May 2020
Thursday 28th May 2020
Thursday 28th May 2020
WEDNESDAY 18th march 2020

Extension of Visit Pass Expiry:

Dear Patrons,

During these unprecedented times involving coronavirus (COVID-19), we understand that many of you may be choosing to self-isolate and therefore unable to attend the facility.

To help make this time easier for you and ensure your visits don’t go to waste, we have made the decision to extend the visit pass expiry on current passes by one year.

All extensions will automatically be applied to your account.

We look forward to seeing you at the facility soon!

Stay Safe.

TUESDAY 17th march 2020
We believe that swimming is an essential skill for all Australian’s and the government’s decision to keep our schools open is evidence that it is safe to continue with our daily routines, provided we exercise appropriate precautions. This includes:
  • Shower before using the pools
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Not attending the facility if you have flu-like symptoms
  • Our facilities will remain open for the foreseeable future and we want to ensure our lessons remain a fun and safe environment for our staff and students.
We understand some families will want to avoid attending temporarily, so we have decided to update our make up policy. We have updated our makeup lesson policy to allow for more makeups in a period and longer notice period on an absence. Further detail can be found below, including login details for the parent portal.
Current Policy
All absences need to be marked 14 days before but no less than 2 hours prior to the lesson. Once you mark yourself absent this can not be changed.To access a make up lesson you must first mark yourself absent.
You are entitled to one make up lesson per calendar month, per booking.
Make up lessons must be booked within 30 days of the marked absence. You will be able to book up a make up 7 days ahead of the class time.
When moving or changing your booking all make ups are reset and any future make ups no longer applicable.

If a make up lesson is missed or not booked in, this lesson will be forfeited. Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available. Make up lessons are non-refundable and not transferable.
Temporary Policy
Absences can now be marked 8 weeks in advance but no less than 2 hours prior to the lesson. One you mark yourself absent this can not be changed. To access a make up lesson you must first mark yourself absent.
You are entitled to 12 make up lessons per calendar year. This will allow for multiple make ups to take place in the same month.
You will now have 3 months to book your make ups. You will be able to book a make up 2 weeks in advance.

You have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
This policy remains unchanged.




It is important to note that these changes are temporary as the situation seems to be changing daily. 

BlueFit Swimming has safety as it’s first priority and the employment of our thousands of staff close behind. We ask that families chose to process these additional make-up lessons rather than cancel their lessons. Swimming remains an essential skill and the risks remain low.

Parent Portal Login Details

Username: *|EMAIL|*
Temporary Password: 1234

(If you have logged in to the portal previously the password will be whatever you changed it to)

If you have any issues logging in to the portal please go to “forgot password” and try to reset it. If this does not work please email support@bluefit.com.au

FRIDAY 13th march 2020

Dear members & patrons, 

We understand that with so much information relating to the coronavirus (COVID-19)  going around in the media, you may have concerns about how the situation is being managed at Mosman Swim Centre, as a large public facility.

Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend. 
At this point we will be remaining open during our regular hours and classes will not be impacted. 
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre
  • Multilingual signage relating to personal hygiene in key areas.

If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website. 

Latest Update: No staff or customers have been identified as having the virus. The facility remains safe to attend. 

Swimming:

Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities
  • Washing hands after using changing facilities.
Health Club:

We believe that regular exercise is important to maintain a healthy life and support proper immune function. It is therefore important to provide you with a safe and clean training environment. 
In addition adopting a thorough cleaning and sanitising regime within the facility, we also encourage you to:

  • Thoroughly wipe down all gym equipment after use.
  • Always use a towel while training.
  • Practice good hygiene and wash hands frequently.
  • Make use of the available wipes and hand sanitiser.
Outside The Pool:

It’s important that we all practice safe hygiene practices during this time. This includes:

  • Cleaning your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Covering your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
Respect Those Around You:

We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve. 

What Next?

We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.

A detailed FAQ is available below. If you have any further questions please contact us via at info@bluefit.com.au.

FAQs:

We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre.
  • Multilingual signage relating to personal hygiene in key areas.
 

Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.

In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.

If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.

Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities.
  • Washing hands after using changing facilities.